Remote services diagnostics reduces equipment downtime

Published 27/12, 2018 at 10:44

Caterpillar has introduced a new suite of Cat Connect technology that offers remote equipment diagnostics and software updates to reduce machine and engine downtime, thereby increasing jobsite efficiency.

The new Cat ‘Remote Services’ include two key offerings: ‘Remote Troubleshoot’ and ‘Remote Flash’, both of which leverage telematics data to allow Cat dealers to remotely keep customers’ equipment operating at maximum production and efficiency. “A machine or engine not at work isn’t making money for the customer, which cuts into the company’s profitability for the job. ‘Remote Services’ provide a solution to more effectively and efficiently maintain equipment,” says Herwig Peschl, Caterpillar global marketing manager.

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