Available on subscriptionPublished 14/11 at 14:58
Bobcat has announced the launch of the company’s new machine IQ telematics subscription service in Europe and Israel. Designed to connect customers to vital machine information anytime and anywhere, the new subscription service is available in two packages for both customers and dealers.
Machine IQ has been designed to enable customers to check the health of their machines and remotely track information that enhances maintenance, security and performance. This simple and powerful tool is said to empower customers to get the most out of their Bobcat equipment, helping them to achieve more while protecting their investment at the same time.
With Machine IQ, customers have 24/7 access to crucial machine information on their smartphones or computers. Equipped with this information, customers can optimise machine use and plan jobs for maximum profitability by keeping idle times to a minimum and tracking fuel consumption. Service planning is made easy with maintenance notifications, saving operators time and money by allowing them to efficiently schedule machine maintenance and manage job sites during planned downtime.
Connecting customers to their machine data not only drives efficiency but also delivers peace of mind. Machine IQ enhances security by allowing users to create geo-fences and machine curfews, providing the assurance that their investment is protected with customisable notifications that alert users when there is unauthorised machine movement. Machine IQ has been widely adopted by hundreds of Bobcat dealers worldwide and by harnessing the power of Machine IQ data, dealers can anticipate and prepare for service needs before customers need to pick up the phone.
Dealers and customers can choose from two options: a standard package with basic telematics and a premium package with additional advanced features. According to Tomas Plechaty, Machine IQ senior programme manager at Bobcat EMEA, the subscription options let users tailor their experiences and access the level of connectivity and insights that best suit their needs. Machine IQ comes factory installed with many equipment models and can easily be installed on compatible Bobcat machines in the field. Customers should contact their local dealer to check compatibility. Bobcat customers can access Machine IQ by visiting my.bobcat.com, creating an account and logging in. Alternatively, the mobile app for Machine IQ can be downloaded from Google Play/Apple Store.